Privacy Policy

We collect information necessary to process inquiries, fulfill orders, and provide export services. This includes:

All data collected is used strictly for legitimate business purposes related to our export and supply operations:

• Processing and fulfilling product inquiries, quotations, and purchase orders
• Coordinating export logistics, container loading, and customs documentation
• Communicating order status, shipment tracking, and after-sales technical support
• Maintaining business records for accounting, compliance, and audit purposes
• Sending relevant product updates or new inventory notifications (with your consent)

We do not sell or rent your business information. We may share data only in the following limited circumstances:

We retain business contact and transaction records for as long as necessary to fulfill the purposes described in this policy, and as required by applicable Chinese accounting and export regulations -- typically a minimum of 5 years from the date of the last transaction. Inquiry data from prospects who did not place an order is retained for up to 2 years, after which it is securely deleted.

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Business communications are conducted over encrypted email and secure messaging platforms. Access to customer records is restricted to authorized personnel only. While no system is completely immune to risk, we take data security seriously and review our practices regularly.

Depending on your jurisdiction, you may have the following rights regarding your business data:

To exercise any of these rights, contact us directly at the details below. We will respond within 30 business days.

As a global export business operating across 180+ countries, your data may be processed or accessed by our team and partners in China and other jurisdictions. By engaging with us, you acknowledge that your business information may be transferred internationally as required to fulfill your order and comply with export regulations. We take reasonable steps to ensure such transfers are handled responsibly.

We may update this Privacy Policy from time to time to reflect changes in our operations or applicable regulations. The "Last updated" date at the top of this page will reflect any revisions. For significant changes, we will notify active business partners directly via email. Continued engagement with our services after an update constitutes acceptance of the revised policy.